Your can contact fo shanghai jianping after sales service:  

Phone: +86-21-39972151
Fax: +86-21-39972969

Email:jp004@jp-balancer.com

Technical Support

Shanghai jianping have a proven history of immediately responding to customers technical issues. Due to our global infrastructure and technically advanced equipment, support can be provided 24*7, anywhere in the world.Many of today's technical problems with balancing machines or processes can be quickly diagnosed and resolved by phone, email and remote diagnostics via the internet. This reduces the need and costs involved with engineers attending site and ensures optimum production levels are established in the quickest possible time. If the problem cannot be resolved remotely then the majority of diagnostics will have already been carried out ensuring that any site visits are reduced to the shortest required time without compromising on quality.Shanghai jianping offer the most advanced remote diagnostics feature in the market place today. By supplying an internet connection to the balancer, by hardwire, wireless or 3G, a fully trained Shanghai jianping engineer can take control of the balancers measuring system to review the comprehensive diagnostics tools until the problem is resolved

On site Service

A balancing machine or analysis system is an intelligent combination of superior mechanical components with high-accuracy measuring systems and powerful software. Comprehensive know-how is therefore required to maintain such a complex system expertly and cost efficiently and avoid costly repairs.
Shanghai jianping service experts have in-depth familiarity with our balancing and vibration analysis
systems. Needless to say, all our service engineers have long-standing experience, specialist know-how and undergo regular training to stay at the leading edge of modern technology.
 
Benefits of our customer service at a glance:
 
■ High cost efficiency.
■ Efficient trouble-shooting.
■ Highly trained Technicians
■ Training for maintenance staff
■ Long-term provision of spare parts
■ Rapid response.Repair.Professional Maintenance
■ Consultation and support in all matters relating to balancing

Maintainance & Upgrade

The maintenance service is free of charge for the balancing machine malfunction caused by its own faults.

The guarantee period is one year. After one year, the service should be paid. Technology support can be available at any time.You should provide us the model number of  the balancing machine when we are be noted of the maintenance service.

We can also provide the upgrade and reconstruction of the machine at your company.

Spare-parts Supply

ALL KINDS OF SPARES PARTS IN JIANPING BALANCING MACHINE
Spare parts-available immediately
For the universal kind of balancing machine, spare parts are available at any time in our company.
For the special kind of balancing machine , we are ready to provide the spare parts as soon as possible.
■ 80% available immediately upon request
■ Over Night Delivery in China, and Expedited International Delivery
■ Large orders shipped within 10 working days
Repair-a cost efficient alternative
In case a device or system should malfunction, Sometimes the replacement of a component can be avoided.our specialists are capable of repairing it at reasonable cost. We always try to keep the repair time as short as possible; if required, we can provide you with a loaner unit to bridge the gap

Install & Debug

■ We develop the training criteria to specifically meet each customer's unique production requirements