JP Balancing Machine engineers onsite service in Italy

JP Balancing Machine engineer’s onsite service won our Italian customer’s praise

As a professional balancing machine manufacturer, we always put the needs of our customers first. In order to ensure that the customer can operate the balancing machine correctly, we usually start with online training to teach customers how to use it properly. If the customer has problems that can not be solved, we will also send professional after-sales engineers to the customer site for training and answering.

Recently, we received feedback from an Italian customer that they encountered new problems in balancing the rotor of farming machine with our PHW-3000 balancing machine, and the online communication hadn’t made much progress. In order to prevent the customer's machine use from being affected, we immediately dispatch our best engineer to the customer's site to provide assistance. Soon, the engineer solved the problems encountered by the customer, and the customer was very satisfied with our products and services.

Our goal is to be one of the best and most trustworthy balancing machine manufacturers and we thank our customers for their trust and support. We will continue to strive to provide customers with better products and services, promote the development of the industry, and create more value for users.